• Report: #912699

Complaint Review: ecigsbrand.com

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  • Submitted: Mon, July 16, 2012
  • Updated: Thu, July 19, 2012

  • Reported By: paladi290 — Holley New York United States of America
ecigsbrand.com
Internet United States of America

ecigsbrand.com promise is "we're here when you need us" (need us to take your money) Internet

*Author of original report: update on my report on ecigsbrand.com

*Author of original report: I called ecigsbrand, this am.........

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I ordered a starter kit, for $4.95.  I saw in packet received I would be shipped an additional amount every month until I cancelled.   I immediately called and cancelled.  Then I decided I'd go ahead and get one more shipment of the filters. A cost they told me would be $4.95.  Well, I went on line to there sight and saw thewm priced at $79.95 for 5 of them!  Is that a joke? At "go ask Alice" in Brockport, NY they are $16 for five.  I immediately called and cancelled order.  They assured me it was cancelled. (This all happened within a 2 hour time frame).  To be safe, I called my bank and cancelled my debit card.  OMG!  Next day I check my account on line, the F***ers were quicker then me!  They ripped me off for $79.95!  I know what goes around comes around. 

Hope I can help take them down!

This report was posted on Ripoff Report on 07/16/2012 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/ecigsbrandcom/internet/ecigsbrandcom-promise-is-were-here-when-you-need-us-need-us-to-take-your-money-Inte-912699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

update on my report on ecigsbrand.com

AUTHOR: paladi290 - (United States of America)

Wow!  I got immediate help from "Melissa".  She refunded my $79.99 and was so polite!  Awesome response from her!  Hope her boss was fired!  Pretty sure he used and abused my card #
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#2 Author of original report

I called ecigsbrand, this am.........

AUTHOR: paladi290 - (United States of America)

I finally spoke with an honest, caring person!  Thank God!  She was troubled by my experience and seemed concerned.  She promised to refund my $79.95 and even send 5 cartridges for free.  We see what her "boss" says. Lol.  Anyways if anyone deals with this company, placing or cancelling an order ask to speak with Melissa.  She has a heart!
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