- Report: #1072814
Report - Rebuttal - Arbitrate
Complaint Review: Econo Lodge
Econo Lodge1806 Bittle Place Marion, IL 62959 Marion, Illinois USA
Econo Lodge Hotel, Ripoff, Refund, Dirty, Health Hazard, Rude, Scam Marion Illinois
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Do not stay at this establishment.
Read what you are signing - I was promised Wi-Fi was available thru the property. It did not work. It was blamed on my computer anda router problem by one employee. I have a brand new HP and everywhere else I have stayed on my trip have had absolutely no problems whatsoever).
Another employee says they only advertise it as working in the lobby. I specifically asked when I checked in if Wi-fi was available and had also called prior to arrival.
The carpets are torn. There is no AC in the halls. By the elevators (which Im glad I did not have to go in) had an industrial fan by some old end tables and assorted bedsheets/bed linens (this is in the main hall!)
My room had just been "cleaned" and smelled like horrible lemon cleaner. I turned on the fan which got rid of that odor only to have it start smelling like urine.
When I asked for a refund hidden in the pet and smoking policies is one sentence that says if you are in your room more than 10 minutes there is norefund. I paid almost 160 dollars to sit on the bed and try to get internet before asking for a refund.
Do your research - read the reviews and how disgusting this place is. The management is rude, intimidating and deceiptful. Never, ever would I stay hereagain and I recommend you don't do the same. Shady business practices and a health hazard.
This report was posted on Ripoff Report on 08/03/2013 03:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Econo-Lodge/Marion-Illinois-62959/Econo-Lodge-Hotel-Ripoff-Refund-Dirty-Health-Hazard-Rude-Scam-Marion-Illinois-1072814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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