- Report: #279524
Report - Rebuttal - Arbitrate
Complaint Review: EcoQuest International
EcoQuest International310 T. Elmer Cox Drive Greeneville, Tennessee U.S.A.
EcoQuest International Misled return policy Greeneville Tennessee
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I resigned, and Ecoquest promptly contacted me by phone to tell me their return policy. First there is a 30% depreciation fee (the units are less than a year old); then a 15% resocking fee(I did not ask if it was for each unit). If that was not bad enough, I had to reimburse them for the cost of the free shipping when I bought the success pack, plus I have to pay to have the 3 units shipped back to them. Remember, I did sell 2 of the 5 units. No wonder my former upline told me to try and sell them on my own.
Now, I don't mind the fact the Ecoquest is in the business to make money, but if I send these units back at a considerable loss, I wonder what happens to them. I can only guess that once they are inspected, they will be put back into inventory and "sold" in another success pack or individually to a new or existing independent dealer at the original cost. No wonder Ecoquest is worth millions and millions of dollars.
Thanks for listening to me. Once again, I know there is no free ride when starting a new business, but gee whiz!
This report was posted on Ripoff Report on 10/18/2007 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/EcoQuest-International/Greeneville-Tennessee-37743/EcoQuest-International-Misled-return-policy-Greeneville-Tennessee-279524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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