- Report: #1138765
Report - Rebuttal - Arbitrate
Complaint Review: Ed Koehn Ford
Ed Koehn Ford11064 West Carson City Road Greenville, Michigan USA
Ed Koehn Ford ED KOEHN SALESMAN SCREWED US OVER HARD Greenville Michigan
*Author of original report: Your right!
*Consumer Comment: A sad lesson
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Ed Koehn Ford's salemen sold us something that completely misrepresented. We went in to see if we could upgrade to a truck that could haul more than our Navigator could (which towed 8500#) and they talked us into the Ford F150 with Ecoboost because it could haul 11,300 lbs. We traded in our Navigator that we owed free and clear. Come to find out about a year later when going to purchase a travel trailer that truck we were talked into didn't have the MAX trailer package and we could only haul 7300#!!! We went back to them to make it right because they completely misrepresented the vehicle we bought and the salesman was no longer there and they wouldn't do a thing to help us but tell us we can take a loss on the $6500 we got on trade for our Navigator and go in the hole another $6500 because they would only give us fair trade value and not what we owed. They do not care about being honest to their customer. They sold us the most expensive vehicle on the lot knowing it was NOT the vehicle we were searching for!
This report was posted on Ripoff Report on 04/14/2014 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ed-Koehn-Ford/Greenville-Michigan-48838/Ed-Koehn-Ford-ED-KOEHN-SALESMAN-SCREWED-US-OVER-HARD-Greenville-Michigan-1138765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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