- Report: #792804
Report - Rebuttal - Arbitrate
Complaint Review: Ed Schmidt Moving and Storage Co., LLc
Ed Schmidt Moving and Storage Co., LLc197 Timerblane Road, Clarksboro, NJ 08020 Clarksboro, New Jersey United States of America
Ed Schmidt Moving and Storage Co., LLc moving company ripped me off Clarksboro, New Jersey
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I can say every single piece of furniture was damaged. I took pictures; some pieces of furniture had 2-10 damages on them. Our bed a hugh tear in it; broken mirrors/pictures/ missing things.
Ed Schmidt, JR. the sales person was a great talker! He had the worst 5 movers; they were in a rush; rude ruthless and just terrible. I had three trucks; as they moved things into our house in PA they damaged the railing going up the stairs and more furtnitue.
Now it gets worse; Ed said to me look I don't want to pay these guys so just sign off and don't go threw the 500 boxes if anything is missing I will make good. A MISTAKE; I have things missing and the terrible person Carol Foster; supervisor at the coporate claims office was terrible. She couldn't care less when I reviewed my entire file with her; she just wanted to send me forms for arbritation; she was nasty; not customer service friendly at all. BUT AGIAN I SAID TO HER they took my $10,000 no problem.
They did send a man out to fix the furniture; the paints/stains; but our furniture will NEVER be the same its all chipped, damaged. They did send check for the things we needed fix; HOWEVER CAUTION; they tried to low ball us on things; I had to fight for some things.
I have a big box of beautiful frames/pictures missing; and they refuse to send us a check saying well you signed off: I tried to explain Ed said he didn't want to pay the help to stay.
So bottom line DO NOT USE THIS MOVING COMPANY at all, from the packing/moving/ to claims was awful. I must say my direct claims rep Cheryl was nice and sweet. However it doesn't fix the problems.
DO NOT USE THIS COMPANY TO MOVE; I have always used United Van Lines and will go back to them. STAY AWAY FROM MAYFLOWER TERRIBLE CORPORATE OFFICE.
This report was posted on Ripoff Report on 10/27/2011 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ed-Schmidt-Moving-and-Storage-Co-LLc/Clarksboro-New-Jersey-08020/Ed-Schmidt-Moving-and-Storage-Co-LLc-moving-company-ripped-me-off-Clarksboro-New-Jers-792804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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