Complaint Review: Edgepark Medical - Internet
- Edgepark Medical Internet USA
- Phone: 1-800-321-0591
- Web: edgepark.com
- Category: Medical Supplies
Edgepark Medical Two weeks later, two separate times my doctor has sent in the prescription and it still isn't shipped! Internet
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I had a colostomy surgery on 12/30/2015. I got home on 1/04/16 and placed my first order with edgepark on 01/08/16.....or so I thought. After two weeks of back and forth, my order was finally shipped--all I can say is thank God for samples because otherwise I'd have been taping old wal mart bags to my stoma.
Then, figuring I'd gotten through the major hoop-jumping and a second order would be a breeze, I attempted to order some nutritional supplements. I began this order on January 27th. My doctor has faxed the order in TWICE now, and even still they (edgepark) are claiming they still need the doctor to do this. It has been nearly two weeks again, and I am sensing a pattern.
I will not be ordering anything else from edgepark, it is too complicated and obviously not a good choice for people who need their supplies NOW and not in a few weeks or so. I shudder at the thought of trying to obtain more ostomy supplies from them as I do not have two or more weeks to wait for them to ship it. I am just extremely unsatisfied with both the timeliness AND the response (a half-hearted "Sorry"). Just don't bother them, they clearly are too busy with the customers they already are(n't) serving.
This report was posted on Ripoff Report on 02/09/2016 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/edgepark-medical/internet/edgepark-medical-two-weeks-later-two-separate-times-my-doctor-has-sent-in-the-prescripti-1286406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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