Complaint Review: Edotcom - Lincoln City Oregon
- Edotcom Lincoln City, Oregon USA
- Phone: 5419924115
- Web: www.labx.com
- Category: Medical Supplies
Edotcom www.labx.comRotovap™ Shop Sold broken item. Sent back for repairs 4-5 times. Still not working. Refuses full refund. Lincoln City Oregon
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I pruchased a rotary evaporator unit that has never worked correctly. If I could get it to hold vacuum at all, it would only run for 40-60 min before the motor completley stops.
It has been almost a year and I still have never really been able to use it because of the issues. It has been sent back 4-5 times for the same repair. Still refuses a full refund.
A 50% refund or partial credit to a new unit is all he offered (besides trying to fix it again, but i doubt hes able). My "new" unit options were another 3L unit (used and not rebuilt) for $1000 more with trade in credit, $3400 more for a new 5L unit or over $12k more for a 10L unit. Hes the scummy used car sales man of medical equipment. Its even listed in his ad that "We except change of mind returns". Well I have changed my mind and would like to return it since it has never worked and he can't seem to fix it.
This report was posted on Ripoff Report on 07/14/2015 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/edotcom/lincoln-city-oregon/edotcom-wwwlabxcomrotovap-shop-sold-broken-item-sent-back-for-repairs-4-5-times-st-1241866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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