Complaint Review: educational science online science and nature store - League City Texas
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- Author Not Confirmed
- educational science online science and nature store P.O. Box 747 League City, Texas USA
- Phone: 281-554-9783
- Web: http://educationalscience.com
- Category: Specialty Stores
Educational Science, online science and nature store: Educational Science.com You cannot get ahold of customer service if there is a problem with your order League City Texas
*Author of original report: I have been contacted
Show customers why they should trust your business over your competitors...
This place sells nature kits, milkweed, butterfly kits, butterfly accessories, microsccopes, etc. I placed an order for a butterfly net which arrived quite promptly, but the hoop was broken. I didn't even get to use it once.
My complaint is that you cannot get ahold of anyone at the company. I sent 2 emails with pictures of the net, and both emails were ignored. I have tried calling twice and both times I was on hold waiting for a customer service rep to answer. After being put on hold for 5 minutes, you are then asked to leave a message and they supposedly will call you back. But they don't.
This report was posted on Ripoff Report on 07/22/2014 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/educational-science-online-science-and-nature-store/league-city-texas-77540/educational-science-online-science-and-nature-store-educational-sciencecom-you-canno-1164110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
I have been contacted
AUTHOR: Joanne - ()
SUBMITTED: Tuesday, July 22, 2014
I have been contacted by this company and they are sending a replacement net. Since this report cannot be removed, I would like to update it and say that I am now pleased with the resolution and will use the company again.
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