- Report: #1164110
Report - Rebuttal - Arbitrate
Complaint Review: educational science online science and nature store
educational science online science and nature storeP.O. Box 747 League City, Texas USA
Educational Science, online science and nature store: Educational Science.com You cannot get ahold of customer service if there is a problem with your order League City Texas
*Author of original report: I have been contacted
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This place sells nature kits, milkweed, butterfly kits, butterfly accessories, microsccopes, etc. I placed an order for a butterfly net which arrived quite promptly, but the hoop was broken. I didn't even get to use it once.
My complaint is that you cannot get ahold of anyone at the company. I sent 2 emails with pictures of the net, and both emails were ignored. I have tried calling twice and both times I was on hold waiting for a customer service rep to answer. After being put on hold for 5 minutes, you are then asked to leave a message and they supposedly will call you back. But they don't.
This report was posted on Ripoff Report on 07/22/2014 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/educational-science-online-science-and-nature-store/League-City-Texas-77540/Educational-Science-online-science-and-nature-store-Educational-Sciencecom-You-canno-1164110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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