- Report: #745612
Report - Rebuttal - Arbitrate
Complaint Review: efaucets.com
efaucets.com misleading website, terrible company Internet
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I placed a big order with them. Needed one of the items within the period stated on the website, which said item usually ships within 3 to 7 business days.
My follow up with efaucets led to finding out I should have "checked availability." Was told item is made to order in England and I wouldn't get it for 6 to 8 weeks. I immediately cancelled the item and reordered it from someone else. Found out 3 days later couldn't cancel order because ITEM ALREADY SHIPPED.
I have to pay 20% restocking fee, BUT NOT if I make another purchase in the same amount. In other words, the restocking fee is A COMPLETE RIP-OFF. Customer service, website, communication, company attitude terrible and rife with misinformation. I'm an honest and upfront person and would like to think that a company I'm dealing with shares my ethics.
BEWARE AND BE WARNED. I WISH I HAD SEEN THIS WEBSITE BEFORE I PURCHASED FROM EFAUCETS.COM.
This report was posted on Ripoff Report on 06/26/2011 12:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/efaucetscom/internet/efaucetscom-misleading-website-terrible-company-Internet-745612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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