Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1307202

Complaint Review: efax - Internet

  • Submitted:
  • Updated:
  • Reported By: Orest Fedun — Montague New Jersey USA
  • Author Not Confirmed What's this?
  • Why?
  • efax Internet USA

efax credit card renewal billing without authorization los angeles Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had had inoperable efax software on my home computer for the last 4 months of my previous year subscription. I wasn't able to receive the faxes the my clients were trying to send me.

I gave up trying to fix the software and decided to let the subscription run out without renewal.

Efax went ahead and automatically renewed my subscription and then  with the prior years credit card inforation went ahead and fished by debit account. When I realized what they had done I had to canceled my old card and obtained a new card.

I know it was a fishing procedure because they then wrote me they didn't get enough money.

I have written them and they answer as if I am trying to cancel the service. I did not autorize the renewal nor approve the the payment.

i am looking for return of the money they took and termination of any connection with that company.

 

 

This report was posted on Ripoff Report on 05/23/2016 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/efax/internet/efax-credit-card-renewal-billing-without-authorization-los-angeles-internet-1307202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now