Complaint Review: efax - Internet
- efax Internet USA
- Phone:
- Web: efax.com
- Category: Internet Fraud
efax credit card renewal billing without authorization los angeles Internet
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I had had inoperable efax software on my home computer for the last 4 months of my previous year subscription. I wasn't able to receive the faxes the my clients were trying to send me.
I gave up trying to fix the software and decided to let the subscription run out without renewal.
Efax went ahead and automatically renewed my subscription and then with the prior years credit card inforation went ahead and fished by debit account. When I realized what they had done I had to canceled my old card and obtained a new card.
I know it was a fishing procedure because they then wrote me they didn't get enough money.
I have written them and they answer as if I am trying to cancel the service. I did not autorize the renewal nor approve the the payment.
i am looking for return of the money they took and termination of any connection with that company.
This report was posted on Ripoff Report on 05/23/2016 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/efax/internet/efax-credit-card-renewal-billing-without-authorization-los-angeles-internet-1307202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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