ED Magedson – Founder
efax.com No option to cancel after FREE trial Internet
This confirms the outrageous practice of taking credit cards for a trial period and assuming the customer wants to continue after a 30 day trial period.
Efax.com stuck to their terms and conditions when reaching the supervisor at customer service to cancel and ask for the last bill to be refunded. I was too slow to realize the charge had gone through. It's a practice that should be outlawed.
This report was posted on Ripoff Report on 04/26/2014 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/efaxcom/internet/efaxcom-No-option-to-cancel-after-FREE-trial-Internet-1141931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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