• Report: #665022

Complaint Review: efax.com

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  • Submitted: Tue, November 23, 2010
  • Updated: Tue, November 23, 2010

  • Reported By: WriteOn — Bluffton South Carolina United States of America
efax.com
Internet United States of America

efax.com efax spyware? Cannot remove program/icon from desktop on a Mac, Internet

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I use a Mac and no longer use the efax service. However, nearly every time I use my computer, an annoying pop-up "efax messenger for Mac" window. 

I have tried everything to get the application off my computer. I have called efax technical support a number of times. I spoke with several English speaking technical support reps who told me they do not know how to remove the program from a Mac, only from a PC. Other times I've called, I've gotten transferred to tech reps in India.  I have been instructed to call a Mac specialist to remove the program. Shameful.

This report was posted on Ripoff Report on 11/23/2010 06:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/efaxcom/internet/efaxcom-efax-spyware-Cannot-remove-programicon-from-desktop-on-a-Mac-Internet-665022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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