- Report: #1104298
Report - Rebuttal - Arbitrate
Complaint Review: Egnater Custom Amplification
Egnater Custom Amplification3383 Gage Ave Huntington Park, California USA
Egnater Custom Amplification Sold a faulty product, and has no customer service, can't contact Egnater Huntington Park California
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The Egnater Custom Amplification company has mainly failed in customer service. There is no way of contact. I have left over 4 voicemails, now the voicemail box is full. The amplifier I purchased has also been faulty since day one. Starting with just the LED lights and wiring and some faulty hardware problems. Called Egnater and had no response multiple times. So I paid for that repair. It came back, replaced the faulty hardware but the LED lights still did not work. Next the fuse blew. Tried calling Egnater again and still no answer. Paid for another repair, also stating the LED lights still didn't work. Once again, the LED lights did not come repaired, but the blown fuse was replaced. Then a tube blew along with the fuse again. I tried calling Egnater once again, and still no answer, leaving several voicemails this time. Paid for another repair. This time, the repair lasted 2 days. So after leaving even more voicemails and trying to contact the company, the voicemail box is now full. I've spent over $500 on repairs. And I can't contact the company about this defected product. This item was suppose to be a gift, but I've had to sell almost all my guitars for a product that still doesn't work.
This report was posted on Ripoff Report on 12/04/2013 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Egnater-Custom-Amplification/Huntington-Park-California-90255/Egnater-Custom-Amplification-Sold-a-faulty-product-and-has-no-customer-service-cant-co-1104298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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