- Report: #1098221
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Complaint Review: eharmony
eharmony eharmony.com eharmony, broken websitre, difficult cancellation Internet
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I have a 6 month membership with eharmony.com. What a mistake. Big picture...it is only $60. But....would have been better served donating the $60 to charity. Certainly would have felt better. Why is eharmoney a rip-off? First, one does have the right to cancel. Within 3 days. And only with a sent and dated letter, or with a telegram (no-kidding!). If I purchase online....I should be able to cancel online. Sadly, I did not learn of this cancelation until after the 3 days were passed.
As for the website, it is under maintenance! It says "pardon the dust, but we are working on making search better". I cannot search by city. I cannot weed out those that are no longer interested (1 month or more). I cannot search by age. Saying that I am not interested in the selections offered (based on their looks) I think is a bit unfair. But as for navigating the website, truly pathetic. I have been on the site for 1 month. It is still broken.
I can only pass on that this site is a total waste of money. Purchase...at one's own risk. I certainly feel used and ripped-off.
This report was posted on Ripoff Report on 11/09/2013 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/eharmony/internet/eharmony-eharmonycom-eharmony-broken-websitre-difficult-cancellationnbsp-Internet-1098221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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