ED Magedson – Founder
eHarmony2401 Colorado Avenue, Suite A200 Santa Monica, California USA
eHarmony Pay for a 12 month "special" membership, but NO Refunds allowed! Santa Monica California
I am very unsatisfied with eHarmony. I joined on 6 Jan 2013. I purchased a 12 month membership 3 payment plan ($55.80) for a total of $167.40. I have not enjoyed my time on the site, especially never knowing what person is legit or not. I have had a few contacts who turned out to be scammers. eHarmony just tells you that a person has taken over an account that isn't theirs. How comforting that is after it happened to me several times. I was in communication with a couple of them!
So I called Customer Service to request a cancellation of my subscription and a partial refund for the months left on my subscription. They won't do it. Claiming I joined on a "special" and they can only cancel my auto-renewal. I asked the CSR why they couldn't prorate the refund. Again, he referred to the special. So no refund!
This is just bad business! I will never again join an online dating site, especially eHarmony!
This report was posted on Ripoff Report on 06/21/2013 02:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/eHarmony/Santa-Monica-California-90404/eHarmony-Pay-for-a-12-month-special-membership-but-NO-Refunds-allowed-Santa-Monica-C-1061085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.