ED Magedson – Founder
EHome Business Network804 Port America Place, Suite 400 Grapevine, Texas United States of America
EHome Business Network - Heidi Craig - Heidi Stuckens - retail merchant Work at Home Business Scammers Grapevine, Texas
On Jan 12 I signed up with LineLogix and paid $39.95 for an online business training packet. Even before I got my packet in the mail, I was called by a Heidi Craig (who also goes by Heidi Stuckens) who claimed to be my coach. I told her I preferred to talk to her only after I had read the material.
When I received the material by FedEx on Jan 15, I followed the instructions on the kit and emailed Heidi and we arranged a call appointment for Jan 18 at 7pm. A few minutes before the appointment, I got a call from Heidi asking to reschedule - which we then reset for the next night.
But when I missed the next nights call and tried to reach Heidi by email to rearrange a new appointment I could only leave messages on the numbers she had given me which went directly to voice mail (760-574-4746) or was answered by some really sour woman who sounded very offended that Id called that number.
When I finally sent Heidi a message that I wanted to be assigned a different coach as it was obvious she and I were not working out all I got back from her was a very aggrieved text message on my mobile phone. When I wrote her an email, she said my account would not be cancelled, transferred or refunded unless I returned the packet she mailed me. She also said she could not help me find a replacement coach.
I mailed the package back on Jan 28 according to the instructions I was given and thought that was the last of it. On Feb 11 my Visa card was charged again another $39.95 by Heidi Stuckens / Retail Merchant. I have since called Heidi several times to complain about the charge but as of today, Feb 16, I have not heard back from her.
I now have had to call my bank to put a stop payment on any future transaction charges from Heidi. Unfortunately, the bank can only stop payment on the retailer posted. Should Heidi change her name, she can still use my card which she has already done for this second charge.
Now I am the one inconvenienced further by having to file a fraud claim and cancel my Visa card and get another that this Heidi Craig / Heidi Stuckens scoundrel has no access to. Line Logix and Herbalife should do something about this person as she is obviously ruining their good name.
Retail Merchant Details:
I do not believe this trouble should even have happened and I hope Line Logix and Herbalife can attend to this immediately so people like Heidi are not allowed to prey on your customers and prospects.
This report was posted on Ripoff Report on 02/16/2010 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/EHome-Business-Network/Grapevine-Texas-76051/eHome-Business-Network-REVIEW-commitment-to-100-client-satisfaction-eHome-Business-Netw-570189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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