• Report: #1006752

Complaint Review: electronicscafe

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, January 31, 2013
  • Updated: Thu, January 31, 2013

  • Reported By: Derrek — Mississauga Ontario Canada
electronicscafe
7318 Victor Mendon Rd Victor, New York United States of America

electronicscafe Stall tactics, no refund on returned products Victor, New York

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On Jan 2, 2013 I emailed Electronicscafe asking what kind of hard drive does the laptop use? Is it a 2.5 Sata?  I was informed that it was Sata. I paid via MC and the laptop was delivered on Jan 8, 2013.

The laptop was in an odd shape box for a laptop.  The box was very square with laptop placed in a diagonal, not flat.  I noticed right away the laptop was not the same as I ordered and returned the same day.

I informed Electronicscafe of the return and they nicely responded via email they would give me full refund including the extra return shipping. 

Since the time of return it has been an absolute nightmare to get my refund. 

Ive scanned invoice and emailed 3 times. The
last time was on Jan 23, 2013 and received a response from Electronicscafe not
sure if you got my email. but i read the receipt and will be crediting your
account tomorrow. best/tim  on Jan
24,2013.  Still havent received it. 

I have been promised numerous times I would be receiving my refund and up until now have not.  Ive sent a email every day since Jan 23, 2013, notifying and asking when I would receive it without getting a response.

Electronicscafe has promised numerous times via email theyre refunding my account and it never comes through.

Either customer service is lacking or this company is a complete fraud.

Be aware when purchasing computer equipment from Electronicscafe.

This report was posted on Ripoff Report on 01/31/2013 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/electronicscafe/Victor-New-York-14564/electronicscafe-Stall-tactics-no-refund-on-returned-products-Victor-New-York-1006752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on electronicscafe

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory