- Report: #1006752
Report - Rebuttal - Arbitrate
Complaint Review: electronicscafe
electronicscafe7318 Victor Mendon Rd Victor, New York United States of America
electronicscafe Stall tactics, no refund on returned products Victor, New York
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The laptop was in an odd shape box for a laptop. The box was very square with laptop placed in a diagonal, not flat. I noticed right away the laptop was not the same as I ordered and returned the same day.
I informed Electronicscafe of the return and they nicely responded via email they would give me full refund including the extra return shipping.
Since the time of return it has been an absolute nightmare to get my refund.
Ive scanned invoice and emailed 3 times. The
last time was on Jan 23, 2013 and received a response from Electronicscafe not
sure if you got my email. but i read the receipt and will be crediting your
account tomorrow. best/tim on Jan
24,2013. Still havent received it.
I have been promised numerous times I would be receiving my refund and up until now have not. Ive sent a email every day since Jan 23, 2013, notifying and asking when I would receive it without getting a response.
Electronicscafe has promised numerous times via email theyre refunding my account and it never comes through.
Either customer service is lacking or this company is a complete fraud.
Be aware when purchasing computer equipment from Electronicscafe.
This report was posted on Ripoff Report on 01/31/2013 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/electronicscafe/Victor-New-York-14564/electronicscafe-Stall-tactics-no-refund-on-returned-products-Victor-New-York-1006752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.