- Report: #1078558
Report - Rebuttal - Arbitrate
Complaint Review: ElectronicsForce.com
ElectronicsForce.com1316 Ave M Ste #2 Brooklyn, New York USA
ElectronicsForce.com DONT WASTE YOUR TIME LOOKING HERE...SCAM&FRAUD CENTRAL Brooklyn New York
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Please do not go on ElectronicsForce.com; its a total and utter ripoff! I'll start from the beginning. Before I ordered anything from this website, I researched to see if I found anything "scam-ish" about the website and I didn't find anything. I found a phone (“650” is the version type of phone I ordered) that I liked but I wanted to call ElectronicsForce.com to see if the phone was new because they didn't specify in the description of the phone. Called them and I had to leave a "callback" number! (Suspicion#1) I called them again and I specifically asked one of the employees of ElectronicsForce.com if the phone that I wanted was new and he said yes, of course.
I ordered the phone on Monday, August 12th and also decided to pay an extra $48.15 for FedEx overnight shipping. The total was over $100 dollars so I was excited to get the phone. After checking my order everyday, I noticed that it had not shipped yet (Suspicion #2) so I looked at their shipping and return policy and it stated, “no matter what, the processing takes 2-5 bus. [continued below]....
Also, I asked them for a tracking number since on my ElectronicsForce.com account page, a tracking number was not given. (Huge, huge Suspicion!) Since I was told that the order was shipped, and I paid for FedEx overnight shipping I believed that it would be here on Tueday August 20th or Wednesday August 21th. Well...Wednesday was here and I didn't receive a package yet so I called ElectronicsForce.com to let them know that I needed to be reimbursed for the FedEx overnight shipping that I paid for since I haven't received my order. He said okay and that my order was shipped today via USPS. Then I asked him when should I receive my order, he said on Friday, August 23rd. (Suspicious& Livid!). Friday, August 23rd comes around and the mailman is here. Im super stoked and excited. I've waited long enough, almost 2 weeks for this phone, and I was ready to see it.
I opened the package and I realized that they gave me the wrong phone!!!!! I was livid and upset. Not only was the phone wrong but it was not brand new. There were scratches and nicks for days! I called ElectronicsForce.com and notified M***** that I received the wrong phone and that the phone was not new. He asked for my order number and then he proceeded to say that, "Oh, we gave you a "680" instead of a "650" (which is the phone that I ordered and paid for) because the "680" is a better phone! I notified him that that's not what I ordered. He then stated that, "Oh, we give you a better phone and you complain". How rude is he? I explained to him that it doesn't matter which phone is better, I want the one that I ordered then he decided that he didn't want to "argue" with me anymore.
Long story short, I will be returning the phone back and getting a reimbursement even though I have to pay a "15% restocking fee" which is crap to me. You will only talk to two men, one named M****n and G or J****e. I beg anyone who even attempts to look at this website, Please Don't Buy Anything From This Website!!!! Fraud; Ripoff Central! Sad and disappointed. I also have photos!
This report was posted on Ripoff Report on 08/23/2013 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/ElectronicsForcecom/Brooklyn-New-York-11230/ElectronicsForcecom-DONT-WASTE-YOUR-TIME-LOOKING-HERESCAMFRAUD-CENTRAL-Brooklyn-New-1078558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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