Complaint Review: Elite Care & Restoration - Rowlett Texas
- Elite Care & Restoration Rowlett, Texas USA
- Phone:
- Web:
- Category: Heating, Cooling & Ventilation
Elite Care & Restoration Bait & Switch Rowlett Texas
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Consumers beware this company uses deceptive bait & switch techniques to pressure you into spending a lot of your hard earned money. Utilized a coupon out of the super saver that was clearly ONLY for an A/C check-up and nothing further. The company sends a salesman along with the so called A/C repair expert. The salesman takes you inside while the A/C expert supposedly checks your unit and tries to immediately up-sale you to a FULL cleaning of your system ONLY costing like $2000. I have no idea if the A/C expert checking my system did anything b/c I never rec'd any report on the systems status. Then they have the owner get on the phone and work to pressure you for whatever amount of money you are willing to spend. The salesman tells me the owner is losing money with the A/C check-up coupon when customers elect not to get up sold, but the ONLY cost to the company was I wasn't a dummy to get suckered in to a $2000 cleaning that wasn't needed and we all know there are plenty of suckers out there that would say yes to something. What makes this an even more obvious scam is the fact that there has been NO customer service to follow back up on the services recommended and the real reason I called them out based on an A/C check-up that their coupon advertised, I have NO paperwork to show it's status or recommendations. I would HIGHLY recommend calling a real A/C repair company for servicing your unit. I am pretty confident that this company wouldn't provide a cleaning service compared to what you were paying them either based on their deceptive techniques. This company will not survive based on workmanship I guarantee.
This report was posted on Ripoff Report on 10/13/2015 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/elite-care-restoration/rowlett-texas/elite-care-restoration-bait-switch-rowlett-texas-1261036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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