Elite It Home stealing without a permit South Jordon UT Internet

 Elite It Home charged my credit card 199.00 in addition to a monthly fee of 29.99.  I did not authorize any computer services.  I learned by previous monetary losses.  I contacted my credit card and reported an unauthorized charge.  I sent them a letter detailing why it was not authorized.  I called the number provided with my statement.  The woman I talked with was so hateful after I requested documentation.  I wanted to hear my voice providing the confirmation as in a recorded phone call.  She put me on hold and after 5 minutes (at least) told me bits and pieces of the conversation about the high maintenance of computers.  The phone call made me so mad because the salesman was so insistant, I just hung up.  She refused to refund the charge so I asked if I could just cancel the membership and she told me it would cost $150.00.

I reported the dispute with Visa (Merrick Bank) and after several months I received a letter telling me the charges had been removed from my account.  Today, a letter from Visa informed me that the charges had been re-billed.  The point is, the elite it did not get permission from me to take control of my computer.  I don't use my computermore than once or twice a month.  The documentation from Elite It...stated what they did to my computer--exactly my point I did not want the crooks to do anything to my computer.  I, again called Visa regarding their latest decision.  I was told they  would not reverse the charges. 

My next step is to report the criminal internet activity to my Atorney General, Chris Costner.  If that does not work I will hire an attorney to file a law suit against them.  This incident has been in action so long now the stress has trigered an  asthma attack so long lasting that I had to go to my Doctor to bring it under control..Not the mention the time I've used, letters, phone calls.  The letter I received today advised me to deal directly with the merchant to continue my dispute--well I am not that crazy.   I hope this information will help others.

My credit card was used but it was an unauthorized charge