- Report: #1148962
Report - Rebuttal - Arbitrate
Complaint Review: Elite Pay Global
Elite Pay GlobalChesapeake, Virginia USA
Elite Pay Global Dishonest and fine print Chesapeake Virginia
*Author of original report: Elite Pay Global NOT Family Flooring
*Author of original report: FIX IT
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They came into our company store with the promise to cut processing fees. They promised a maxium charge of 1 percent but would be zero if a smart card or debit. Total cost on cards before they came in was at 2 percent. Since they took over it has been at least double that plus. This is after calling them twice about the out and out lies.
Then when I decided I would just change back because they did not do what they promised I found in the fine print the very large fees to do so. Also they didn't not leave a copy of contract but emailed days later. So they could have easily added their cancellation fee and I wouldn't be able to prove otherwise.
I called twice to try to get them to fix or at least get the same fees for my processing and am still paying twice what I was even though they claim I am not. I can do math also. On 32112 at 2 percent would be 642 and they charged me 893 almost 3 percent fixed it didn't they. Plus I get to pay 270 more for their machines. So now how much did they save me.
They lie to get you in and then do what they want do not use them for your own sake. Worst processing company I have dealt with since I opened 10 years ago.
This report was posted on Ripoff Report on 05/22/2014 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Elite-Pay-Global/Chesapeake-Virginia-23321/Elite-Pay-Global-Dishonest-and-fine-print-Chesapeake-Virginia-1148962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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