• Report: #120401

Complaint Review: EMarket Research Group

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  • Submitted: Mon, November 29, 2004
  • Updated: Fri, December 17, 2004

  • Reported By:Wake Forest North Carolina
EMarket Research Group
14545 J Military Trail #189 Delray Beach,Boca Raton, Florida U.S.A.

EMarket Research Group - Niu Tech - Incentive Award Center ripoff, free 40mg Ipod, scam, no response, turn off your filters for spam Delray Beach, Boca Raton Florida, Greenville North Carolina

*Author of original report: Addedum to Update, seemed to be the only avenue that worked!!!

*Author of original report: Complaint to BBB equals Results- Perserverance Pays OFF

*REBUTTAL Individual responds: NO TYPO HERE.......HIT REPLY AND IT BOUNCED BACK

*UPDATE Employee: This seems to be a technical glitch - please call us

*Author of original report: LAME RESPONSE FROM EMARKET SURVEY/UPDATE FROM BBB

*Author of original report: Filed complaint with B B B of S/E Florida

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I have been waiting for almost 2 months for my "Free 40 MG Ipod" after completing all six offers. After numerous e-mails to Customer Service or "Offerup", I received a reply saying they would "Get Back to Me"!! That is the last I have ever heard.

My status was finally changed today to reflect the fourth offer I took advantage of!! The very first two that I completed (BlockBuster & Stamps.com) are still not showing clicked on or completed.

I have spent countless hours checking on status and am sick of waiting for the "Gift" which will never show up. I will file a complaint with the N.C. Attorney General's office. I do not want to turn off my filters to receive more spam from other scam companies like emarketsurvey.

Kathy
Wake Forest, North Carolina
U.S.A.

This report was posted on Ripoff Report on 11/29/2004 10:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/EMarket-Research-Group/Delray-BeachBoca-Raton-Florida-33484-3348633434/EMarket-Research-Group-Niu-Tech-Incentive-Award-Center-ripoff-free-40mg-Ipod-scam-n-120401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Addedum to Update, seemed to be the only avenue that worked!!!

AUTHOR: Kathy - (U.S.A.)

I apparently hit send before I was finished. I would highly recommend that everyone blast the BBB with their complaints. That seemed to be the only avenue that worked!!! I have a direct phone number for Jillian 561-997-6484, ext. 158. She was very nice and obviously is just doing her job, despite the unethical practices of her Employer.

Good Luck to all!!
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#2 Author of original report

Complaint to BBB equals Results- Perserverance Pays OFF

AUTHOR: Kathy - (U.S.A.)

I was contacted by Jillian from EMarket Research Group yesterday to let me know that my Ipod was mailed out on Friday. They were giving me the benefit of the doubt, despite not showing that I had completed my obligation to Blockbuster & Stamps.com. She gave me the Fed EX tracking number and it was delivered today. I wasn't home but the driver brought it back within 30 minutes. It was sealed and wrapped so appears to be new. It will take me awhile to figure out how to use it but will enjoy for our long Holiday road trip. I
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#3 REBUTTAL Individual responds

NO TYPO HERE.......HIT REPLY AND IT BOUNCED BACK

AUTHOR: Kathy - (U.S.A.)

I RESPONDED DIRECTLY TO THIS E-MAIL BY HITTING REPLY. I WAS TRYING TO INFORM THE CUSTOMER SUPPORT DEPT. THAT THE TWO SPONSORS ON THE FIRST PAGE HAD BEEN COMPLETED. THESE WERE TWO OF THE VERY FIRST, THAT I HAD FINISHED.

I HAVE A CONFIRMATION E-MAIL FROM STAMPS.COM THAT HAD TO BE SENT TO ME FOR THE 2ND TIME. I ALSO HAVE COMPLETED THE TWO WEEK TRIAL WITH BLOCKBUSTER AND RETURNED THE DVD'S.

THS IS SIMPLY A MATTER OF NOT WANTING TO HOLD UP YOUR END OF THE BARGAIN. RESPONDING WITH THESE INACURACIES SIMPLY POSTPONES ANY OBLIGATION BY YOU AND THE COMPANY AND IT'S OWNER/OWNERS. I GUESS IF I NEVER RECEIVED MY IPOD, I WILL HAVE LEARNED AN INVALUABLE LESSON, THAT ANYONE CAN BE GUILTY OF BEING GULLIBLE AND TOO TRUSTING.
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#4 UPDATE Employee

This seems to be a technical glitch - please call us

AUTHOR: Jeff - (U.S.A.)

Hi,

The email bouncing seems to be a technical glitch.

Did you hit "REPLY" to the email or did you type in the email address manually yourself? If you typed in the address yourself, perhaps there was a typo?

Please call us at 1-866-301-7260 which is our official customer service help line so one of our tech support managers can help you.

Thanks!
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#5 Author of original report

LAME RESPONSE FROM EMARKET SURVEY/UPDATE FROM BBB

AUTHOR: Kathy - (U.S.A.)

Today I received another update re: my complaint with the BBB. I also received the following response from customer support at EMarketResearch Group. When I attempted to reply to this and supply the information that they wanted, my e-mail was bounced back. NO BIG SURPRISE!!
i WILL TRY TO COPY AND PASTE MY REPLY TOMORROW BUT DOUBT IF IT WILL MAKE ANY DIFFERENCE.

Thank you for your inquiry,

Please click on the following link to check your gift status, including what is required to
receive your free gift(s).

http://www.incentiverewardcenter.com/redeem.htm

Our records indicate you have completed 2 offers on page 2 and 2 offers on Page 3. We are still
awaiting confirmation from the offers you completed on page 1. If you have not completed any
offers from page 1, you may use the link provided in your redemption status to return to Page 1 to
choose 2 of the offers presented. If you believe you have completed 2 of the offers on Page 1 and we
do not show them as clicked or completed, please forward us the confirmation emails you received
from the merchants and we will be happy to follow up with them and expedite your gift redemption
process.

Thank you,

Support
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#6 Author of original report

Filed complaint with B B B of S/E Florida

AUTHOR: Kathy - (U.S.A.)

My status on the redemption page still shows that I have only completed 4 of six sponsors. Then the next paragraph says that I have clicked on but not completed those four. It is totally ludicrous and I have now been at this for 8 weeks!!

I decided that enough was enough and I filed a report with the BBB of S.E. Florida last week. I received a response from them today and they have contacted the company. EMarket Research has 14 days to tell "Their side of the Story". I cannot wait to hear their response!!

If everyone does the same thing this bunch of thieves won't know what hit them. I am willing to go to the Mat on this one and would definitely take part in a Class Action Suit against them.
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