• Report: #749956

Complaint Review: empire carpet

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  • Submitted: Wed, July 06, 2011
  • Updated: Tue, July 12, 2011

  • Reported By: connie — sacramento Colorado United States of America
empire carpet
4300 oconner way sacramento, California United States of America
  • Phone: 9165993881
  • Web:
  • Category: Liars

empire carpet after they empire got paid i got ignored sacramento, California

*Author of original report: sacramento empire carpet

*Author of original report: sacramento empire carpet

*UPDATE Employee: Business Response

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empire carpet came out to give me a price , the man was very nice,, showed us small samples the price of the carpet was 1,750  the carpet was installed the next day ,, hek i showed of went to homedepot the carpet was so thin and not what the company showed me , they rufuse to call me back maybe its cause they got paid already , i would never recommend this company to any one ,, yes they sure no how to give a person the run a round ,, take your hard earned money someware eles

This report was posted on Ripoff Report on 07/06/2011 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/empire-carpet/sacramento-California-95838/empire-carpet-after-they-empire-got-paid-i-got-ignored-sacramento-California-749956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

sacramento empire carpet

AUTHOR: connie - (United States of America)

empire carpet did make it right with me thank you and the second sales person you sent to show us new samples was awsume she took her time and listened to my fraustration she made this so much better please thank her for me never got her name
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#2 Author of original report

sacramento empire carpet

AUTHOR: connie - (United States of America)

empire carpet did make it right with me they put carpet and it does look so nice , thank you i am very happy
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#3 UPDATE Employee

Business Response

AUTHOR: Business Response - (United States of America)

Jerry, Im sorry to hear you werent happy with the product that was installed in your home. I understand that weve reached a resolution with you and the product you reselected was installed in your home this past week. If you have any further questions or concerns now or in the future, Im always happy to help. You can email me at customersupport@empiretoday.com or call me at 888-588-2315 x4195. Rebekah Clerk, National Customer Service Manager.
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