Complaint Review: Emporium - Internet
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- Author Not Confirmed
- Emporium Internet USA
- Phone:
- Web: www.emporium.com
- Category: TVs & VCRs
Emporium www.emporium.com Completely Fraudulent Company Internet
*REBUTTAL Owner of company: Response from Emporium
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Emporium draws individuals in who have bad or poor credit by informing them they can have up to $______ to purchase items at the website: emporium.com. They ask the relevant questions, i.e. name, address, bank information, etc. You put your order in and never see the product.
I have chatted on line several times with individuals who can neither write a sentenced gramatically correct, nor spell. Each time I am given a reason why the product has not been shipped. Over and over the same blatant excuses.
It is my understanding from doing a bit of research from these scammers, that others have had similar encounters with this "company." I will track them down as to address, etc. (they would not provide it to me) and file a complaint with the attorney general's office in that state. I will publish on this site once I have that information.
Do not do business with these people.
This report was posted on Ripoff Report on 09/20/2016 08:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emporium/internet/emporium-wwwemporiumcom-completely-fraudulent-company-internet-1329293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Response from Emporium
AUTHOR: Emporium Retail - (USA)
SUBMITTED: Friday, September 30, 2016
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We contact our warehouse for shipping updates on a continual basis. Sometimes there are changes to our customers' shipping times. Our team is working diligently to fulfill all customer orders.
We understand your concerns, and will do what we can to ensure your order is delivered to you.
For us to look into your order, please email us your full name, phone number, and order number to escalations@vnuretail.com
Sincerely,
Emporium Team
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