- Report: #944759
Report - Rebuttal - Arbitrate
Complaint Review: emusic
emusic SCAM ALERT!!! IF YOU LIKE TO BE RIPPED OFF, DO NOT READ THIS POST.... Internet
*UPDATE Employee: eMusic Helps Team
Guess what... I enrolled, never had the time to download any music and contacted the customer service to cancel. To my surprise, I got an email verifying that the subscription was cancelled. Now comes the time for my credit card statement.. the charge is still on there!! When I called customer service, they told me its because they charge for the month and in the fine print it states that they do not issue any credits once a charge is made.
However, I did get an email for a month free of downloads!!! What is that about? Why would I need a voucher for free downloads when I cancelled it anyways? In essence I got a voucher that I paid for but cannot use!! Kind of like that Allanis Morrisett song,"isn't it ironic, don't cha think..."
It gets better... I get another charge for the second month!! I called customer service and they said that I didn't cancel it within the trial membership period and therefore got charged again!! That is total B.S. Now I am charged for 2 months of a service that I never used, never even visited the site, have never heard of before if it wasn't for that Sony Blue-Ray player I got for my birthday....
I called and complained to Sony Corporation telling my story and to please remove all flyers for emusic in any and all of their products. They will simply have their reputation ruined from a B.S. service such as emusic.
So please, do not use emusic!!! Tell everyone you know to not even think of using this horrible service and scam artists.. unless you are curious like I was, then you will definately get ripped off.. and you will get your hard earned money taken away. I would rather see my monthly charge amount burnt in front of my eyes, then to use this service again, which in turn is what actually has happened....
I wish I had never signed up... then again most important life lessons are learned the hard way....
This report was posted on Ripoff Report on 09/21/2012 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/emusic/internet/emusic-SCAM-ALERT-IF-YOU-LIKE-TO-BE-RIPPED-OFF-DO-NOT-READ-THIS-POST-Internet-944759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.