- Report: #658982
Report - Rebuttal - Arbitrate
Complaint Review: engineandtransmissionworld
engineandtransmissionworld2100 E College Ave suite A, cudahy, Wisconsin United States of America
engineandtransmissionworld Midwest auto salvage, Mid City auto salvage, SW engines ink. engine, transmission, CARfax, important message to our customers cudahy, Wisconsin
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It says on their site they provide a free CARfax with each purchase but they wont let us see the entire thing. When we looked up the engine serial #T0627AAC, the manual from GMC tells us the T means its a 96 and is NOT compatible with ours. They sent us a '96, we ordered a '99. The '99 is metric with small bolt holes. The '96 is SAE with large bolt holes. We shouldn't have to buy all new hardware to make this fit what we already have. IF we bought new SAE hardware, the bolt holes are still too big and would have too much play. IF it was a close enough fit, the 99 Starter doesn't match the 96 flywheel. So there's a new starter and flywheel we have to buy.
The engine they advertised had about 33,XXX miles, but interestingly enough, the last time that VIN number (1GNDT13W8X2154007) was sold was Oct 7th (The same day I asked them for a shipping number). They cant advertise an exact mileage if they dont have possession of it yet (false advertising).
When we attempt to tell them this they interrupt us and say our mechanic (who is a certified mechanic and my father-in-law) doesn't know what he's doing and is trying to rip us off. We have asked them for a full refund since this is NOT what we ordered, but they refuse saying the shipping to you is non-refundable, you pay the return shipping and theres a 25% restocking fee. When we try to talk to them they yell at us and hang up. Dale Jones and Allen have stated they will no longer be doing business with us because we are seeking legal help, they will charge us the 25% restocking fee and we had better return the engine.
I have contacted my attorney. I have also spoken with the the United States Attorneys Office, Eastern District of Wisconsin (414-297-4522) is aware that Engineandtransmissionworld.com has changed their name many times.
They have also been a fulltime member of uneedapart.com since June 13th 2004.
This report was posted on Ripoff Report on 11/05/2010 10:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/engineandtransmissionworld/cudahy-Wisconsin-53110/engineandtransmissionworld-Midwest-auto-salvage-Mid-City-auto-salvage-SW-engines-ink-en-658982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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