• Report: #473959

Complaint Review: Enhanced Services Billing - Orbit Telecom

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  • Submitted: Mon, July 27, 2009
  • Updated: Tue, July 28, 2009

  • Reported By:Brookfield Wisconsin
Enhanced Services Billing - Orbit Telecom
701 North Green Valley Parkway, Suite # 200 Henderson, Nevada U.S.A.

Orbit Telecom Vmail Monthly Fee And Enhanced Services Billing Phone bill cramming $14.95 fraudulent charge Henderson Nevada

*UPDATE Employee: Customer Service Is Here To Assist You

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This is getting totally out of control!! Last month we got crammed with fraudulent charges from Talent and More LLC Inc. and this month we still have Talent and More LLC charged through The Billing Resource plus Orbit Telecom and UnitedTel247MP3S.com charged through ESBI.

We contacted Orbit Telecom and couldn't figure out why they needed to know our address to cancel the charge. They obviously did not care about our address to put the charge on the bill. They are claiming that it will take 1 - 2 billing cycles to remove it.

I am going to file a complaint with the Federal Trade Commission because something (anything!!) needs to be done to stop this.

John
Brookfield, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 07/27/2009 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enhanced-Services-Billing-Orbit-Telecom/Henderson-Nevada-89074/Orbit-Telecom-Vmail-Monthly-Fee-And-Enhanced-Services-Billing-Phone-bill-cramming-1495-f-473959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Customer Service Is Here To Assist You

AUTHOR: Customer Care - (U.S.A.)

Orbit Telecom provides its subscribers with a private voice mail service which enables access to voice mails via phone and email. We market the service on the Internet and continuously review our marketing and sign-up procedures and believe that they comply with all applicable laws and industry standard best practices.

We maintain excellent customer service 24 by 7 by 365 and you can reach us via phone at 800-263-0206 or online at http://www.orbittelecom.com/support.cfm. I'm confident we can address any customer service concerns you may have.

Orbit Telecom Customer Service
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