- Report: #1094948
Report - Rebuttal - Arbitrate
Complaint Review: enterprise car rental
enterprise car rental170 ROUTE 59. MONSEY, New York USA
enterprise car rental elrac Charged for extra Day, Screamed on me, gave very very nasty customer service, charged for false scratches MONSEY New York
*Author of original report: Enterprise - Rip and rip
*UPDATE Employee: Enterprise We Care
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Everytime i rented at enterprise i was ripped of, all my friends warn me not to go to them, everyone has a story from them they tell you dont worry about the scratches on car and when you return they deny it and charge you for that, i had that multipule times, when i complain about it they SCREAM on you, and give you nasty aittutuide.
this time i entered the location at the second they was supposed to close, i even called before that i might be late but they said till 1 minute late they will still accept it - due to sunday the closey already at 12:00 and when i entered 12:00 they said i need to pay for another day - although it was still the machines on, and they returned some other car then, they screamed on me i should LEAVE right now or i should leave the keys and they will me anyhoe charge for another day even though i gave them back the keys. didnt even look at my side...
This report was posted on Ripoff Report on 10/27/2013 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/enterprise-car-rental/MONSEY-New-York-10952/enterprise-car-rental-elrac-Charged-for-extra-Day-Screamed-on-me-gave-very-very-nasty-c-1094948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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