• Report: #1042243

Complaint Review: Enterprise Rent-A-Car Los Angeles, LLC

  • Submitted: Wed, April 10, 2013
  • Updated: Thu, April 11, 2013

  • Reported By: Anthony Mendez — Cypress California
Enterprise Rent-A-Car Los Angeles, LLC
4915 Lincoln Ave. Cypress, Ca. 90630 Cypress, California United States of America

Enterprise Rent-A-Car Los Angeles, LLC I like to disclose the misunderstanding at the Enterprise in Cypress, I noticed 3 young girls rushing everything including customer service I am very disappointed with Enterprise the way I was treated They gave a car with 1/2 tank then when I returned the car with a full tank they never gave me any credit for the gas that I spent $38.01 Cypress, California

*UPDATE Employee: Enterprise Rent A Car

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To whom it may concern:

I am extremely disappointed with Enterprise Rental Car in the city of Cypress they gave me a rental car Chevy Impala with 1/2 tank only. at the counter I see a sign that says 6.07 for fuel. So I brought the car full of gasoline but they never gave me any credit of $38.01 that I spend to fill the car with gasoline, I have a copy of the gas bill.

This report was posted on Ripoff Report on 04/10/2013 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car-Los-Angeles-LLC/Cypress-California-90630/Enterprise-Rent-A-Car-Los-Angeles-LLC-I-like-to-disclose-the-misunderstanding-at-the-Ent-1042243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Enterprise Rent A Car

AUTHOR: Enterprise Rent-A-Car - ()

Weve taken note of your concern. As customer service is of the utmost importance, we would like the opportunity to look into this for you. Please contact us at care[at]enterprise.com with complete details, including your contact information, rental agreement or reservation number and any further information regarding your experience with us. 
 
When emailing, please list Reference Number 130411-001028 in the subject line. We look forward to hearing from you.
 
Respectfully,
Genelle
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