• Report: #1090343

Complaint Review: Enterprise rent a car

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  • Submitted: Tue, October 08, 2013
  • Updated: Tue, October 08, 2013

  • Reported By: Patric — Mount Pleasant Texas
Enterprise rent a car
928 west 16 st. ste. B Mount Pleasant , Texas USA

Enterprise rent a car Nicholas Enterprise Hold 250.00 dollars from my bank account for 10 days. Mount Pleasant Texas

*UPDATE Employee: Enterprise Rent A Car

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 I rented a car from Enterprise in Mt Pleasant, Tx for a weekend they told me the 250.00 deposit will be return to your account when you bring the car back and the full amount was posted towards my back account as a sale and was not a hold as I was informed.. now I am being told I would not receive my money for 7 to 10 days.. Also the car was not properly cleaned and a Knife was left in the passanger side door pocket which was found by my 5 yo son... When I called to discuss the issue with Nick he was very argurmentative and told me it was my problem and he did was he  was supposed to do and when I tired to explain to him how a hold is supposed to work he interrupted me and hung up on me...


This report was posted on Ripoff Report on 10/08/2013 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-rent-a-car/Mount-Pleasant-Texas-75455/Enterprise-rent-a-car-Nicholas-Enterprise-Hold-25000-dollars-from-my-bank-account-for-1090343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Enterprise Rent A Car

AUTHOR: Enterprise Rent-A-Car - ()

Thank you for bringing this to our attention. We would like to look into this further. Please email Care@Enterprise.com with your full name, the exact rental location and any other details. -Tatiana

 When emailing, please list reference # (131008-001693) the subject line. 

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