- Report: #962809
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent-A-Car
Enterprise Rent-A-Car1206 N Memorial FWY Nederland, Texas United States of America
Enterprise Rent-A-Car Enterprise ACCUSING ME OF DAMAGE I DID NOT DO! Nederland, Texas
*UPDATE Employee: Customer Service Issue
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I returned the truck a month later in August because my truck was done with repairs in the body shop. the sale associate and i did another walk around on the truck and he said there was nothing wrong with the vehicle. So, I proceed to leave and go on about my business thinking how nice of an experience i had with enterprise.
However, I receive a letter from enterprise "damage recovery unit" 2 months later, stating that their review indicates i am responsible for damages to their vehicle. I get a freaking bill for $774.95 for repairs to a control arm and wheel alignment. To say i got upset is an understatement. I have returned the truck in exactly the same condition that i received it in. Now without talking to me about their accusation, they go on an send me a bill automatically accusing me of the damage that i did not do.
Enterprise lost a customer my family and i will never have anything to do with them again. I cannot believe they have the gall to say i damaged their vehicle. I even called the claims department and left a message wanting to know what the hell that bill was about but i have no response from them....
This report was posted on Ripoff Report on 10/31/2012 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/Nederland-Texas-77627/Enterprise-Rent-A-Car-Enterprise-ACCUSING-ME-OF-DAMAGE-I-DID-NOT-DO-Nederland-Texas-962809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.