- Report: #1064714
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent a Car
Enterprise Rent a Car5105 Alexis Rd #07 sylvania, Ohio USA
Enterprise Rent a Car AKA Clerac LLC charged for unneeded insurance sylvania Ohio
*UPDATE Employee: Enterprise Cares
*Consumer Comment: Right...Blame Them For What YOU Did!
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On June 17, 2013 I was involved in an auto accident (not my fault). After dropping off my car at the repair shop I went to Enterprise Rent a car in sylvania, Ohio. My insurance company had informed me that since I was not at fault for the accident that I would not have to pay for the rental. I had about a half hour to get to work from the rental place. Yes the employees were friendly and quick. Perhaps too quick. As it turns out, when I went to return the car 2 weeks later (after my car was repaired) I find out that I had initialed some boxes that say I want to purchase some additional insurance (damage waiver, personal accident insurance, roadside assistance protection). These are things I never would have knowingly purchased had I not been in a rush and had the rental person properly explained to me that I would be charged extra. (these are things my insurance already covers) (yes, I do fault myself for being in a rush and not taking more time) Most of what I remember is the rental person giving me some papers and telling me to sign on the "X" and initial all these boxes she had circled. I am NOT a happy camper.
This report was posted on Ripoff Report on 07/05/2013 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-a-Car/sylvania-Ohio-43615/Enterprise-Rent-a-Car-AKA-Clerac-LLC-charged-for-unneeded-insurance-sylvania-Ohio-1064714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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