- Report: #1144233
Report - Rebuttal - Arbitrate
Complaint Review: ENTERPRISE RENTAL
ENTERPRISE RENTAL1430 CASSAT AVE JACKSONVILLE, Select State/Province USA
ENTERPRISE RENTAL TALKED DOWN TO AND NEVER CALLED BACK WHEN TRIED TO EXTEND JACKSONVILLE FLORIDA
*UPDATE Employee: Enterprise Customer Care
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All the supposed Manager trainees were running around making cat calls at women. A female who came in from the other location to pick up a car left. Immediately once she left one of the guys got on the phone calling that location saying that they need to "hook him up" cuz she a fine b****. The whole time I was supposed to be help getting my vehicle that guy helping me asked me five hundred questions like ---You live in town why are you renting a rental car? Should you not be happy I am renting a car from your company? Oh I don't believe this insurance card is valid I need to call them. At this point I almost walked down the street to Hertz. This place seemed totally disrepectful . Had I not had family waiting a home to leave I would have went elsewhere. Then today I ended up needing the car an extended day and I call and was told they were helping someone else but would call me back two hours later and still no call back. I better not get charge an exhorbitant for the extra day.
This report was posted on Ripoff Report on 05/05/2014 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/ENTERPRISE-RENTAL/JACKSONVILLE-Select-StateProvince-32205/ENTERPRISE-RENTAL-TALKED-DOWN-TO-AND-NEVER-CALLED-BACK-WHEN-TRIED-TO-EXTEND-JACKSONVILLE-1144233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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