- Report: #1069473
Report - Rebuttal - Arbitrate
Complaint Review: Envoy Mortgage
Envoy Mortgage106 S Harrison Ave, Lafayette, CO LAfayette, Colorado USA
Envoy Mortgage Worst mortgage experience ever - missed deadlines and incorrect numbers LAfayette Colorado
*Author of original report: Reducing Interest Rate
*UPDATE Employee: Envoy Mortgage Reply
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I ended up with Envoy mortgage after the broker I called switched from a very trusted company to Envoy. He called me the day he missed my appraisal deadline and promised that nothing else would be dropped. Unfortunately, I trusted him and let him take my account with him to Envoy. Nearly all deadlines were missed, sometimes multiple times. They failed to lock my rate when I asked them to, and when the issue came up in conversation, the rate had jumped by .625%. Closing was postponed multiple times due to errors on their end. Instead of telling me it would be a few days, I kept getting promises of "just a few more hours". About three hours before my actual closing from the broker stating I need to bring approximately $4000 more to the table in order to close. When this was looked into, multiple errors were found in the closing paperwork. In the end, I only had to come with a little less than $2000 more than originally planned, but the closing paperwork was still wrong. I was extremely happy when I saw they had sold the mortgage, but once again disappointed at the fact that the actual mortgage payment was wrong. At this point, there is nothing I can do except warn others to not use Envoy.
This report was posted on Ripoff Report on 07/23/2013 03:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Envoy-Mortgage/LAfayette-Colorado-80026/Envoy-Mortgage-Worst-mortgage-experience-ever-missed-deadlines-and-incorrect-numbers-LA-1069473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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