• Report: #106947

Complaint Review: EPower And Profits

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  • Submitted: Sat, September 04, 2004
  • Updated: Thu, October 07, 2004

  • Reported By:Muncie Indiana
EPower And Profits
20550 Denker Avenue Torrance, California U.S.A.

EPower And Profits, EPower & Profits, LLC fraud, rip off, overcharging, scam, unreliable, nonresponsive Torrance California

*Consumer Suggestion: Adam you are lucky, now stay away

*Author of original report: Persistence paid off

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On July 2, 2004, I noticed an infomercial hosted by Chuck Woolery, of "Love Connection" fame, for the ePower and Profits "Make a fortune on eBay" computer program. It contained a video showing an overview of the things that came in the kit.

It contained three CD-ROMS, which it said were supposed to help you get set up to run auctions on eBay and also a short book entitled, "Strike It Rich on eBay", which was written by a person who supposedly made millions on eBay.

I am disabled and can't work, so I decided to get this kit to see if I could get a home-based business up and running. I used my VISA check card so that I could get the kit soon.

The operator asked me if I would like the VIP auction package, which would give me access to other auction sites. She said it would be an additional 29.95 (the price of the kit was $29.95 + $9.95 shipping and handling). I told her that I didn't want that option.

Then, she asked me if I wanted the express shipping option where I would get the kit in 2 - 3 days. She told me that they were running a special on the shipping. I told her that I would just take the regular delivery. She told me that it would be delivered to me in 2 - 3 days.

Two weeks later, I received the package. I immediately checked my bank account to see if the money was taken out for the kit. To my surprise, ePower had taken out the money plus the extra $29.95

I immediately called ePower and talked to a customer representative who told me that she would cancel the VIP package for me, but she said that she wasn't authorized to give me a refund. She told me I would need to talk to the billing department about that.

So, I talked with Chris in the billing department, who told me that I would receive a refund in 10 business days. To this very day, despite emailing, faxing information that Chris requested (due to the fact that my account received $75 in overdraft fees due to this happy little mishap!), calling, and even sending a priority mail letter to the director of Internet Technology, I am out over $100.

I have just recently contacted the California Attorney General, the FBI, the FTC, the FCC, the Better Business Bureau (after I found the ePower and Profits has two different address locations in both Torrance and Campbell, CA- Torrence is the main deal), and the IFCCFBI (they handle internet fraud complaints).

I decided that if they would not respond to me, that I would raise as much stink as possible until they are forced to make a response. I would think with federal investigators looking in on the situation, they may just change their tune.

Adam
Muncie, Indiana
U.S.A.

This report was posted on Ripoff Report on 09/04/2004 06:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/EPower-And-Profits/Torrance-California-90501/EPower-And-Profits-EPower-Profits-LLC-fraud-rip-off-overcharging-scam-unreliable-106947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Adam you are lucky, now stay away

AUTHOR: Alan - (U.S.A.)

Adam,
What you have experienced should alert you as to what kind of people you are dealing with. A legit company would not have overcharged you, and if it was an honest mistake it would have been taken care of with out the use of the BBC or any outside assistance. You are lucky, you have gotten some of your money back, now STAY AWAY. These people will scam you if you give them the chance. Ebay is easy, if you want to begin selling, Ebay has plenty of online assistance that is free.
Best of luck
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#2 Author of original report

Persistence paid off

AUTHOR: Adam - (U.S.A.)

On 10/6/2004, ePower and Profits refunded the money that I was overcharged as well as the purchase price. They did this as part of a resolution through the Better Business Bureau.

I didn't receive reimbursement for shipping, but considering that shipping is the only money that I am out, I am pretty satisfied with the results.

My suggestion is that if you want to be reimbursed for overpayment, contact the Better Business Bureau and eventually you will see results. Also, if you happened to use a VISA check card, your bank can dispute the amount just the same as if it were a credit card.

Good luck and I hope that you see the same results.
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