- Report: #1051195
Report - Rebuttal - Arbitrate
Complaint Review: Equinox Skin Care
Equinox Skin CareDalas, Texas USA
Equinox Skin Care Equinox Skin Care Equinox DNA Fraudently Charged Fees on Checking Account Dalas Texas
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Equinox Skin Care Charged my checking account using illegally obtained information. The first charge was for $4.95 and the second charge 147 days later was for $99.00. When Equinox was called on the 14th day they refused to refund the amounts even though the product was not ordered, not authorized, not received and not requested. Their subscription policy is cancellation in 14 days and despite a call from both myself and the bank they refused to refund any money. I have disputed the charges.
Unfortunately, it appeared based on the phone calls their phone reps are very wll versed in this kind of call. They barely speak English. This is fraud and they should refund my money and the the bank charges I have encured as this caused my bill payments to bounce.
This report was posted on Ripoff Report on 05/15/2013 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox-Skin-Care/Dalas-Texas-75229/Equinox-Skin-Care-Equinox-Skin-Care-Equinox-DNA-Fraudently-Charged-Fees-on-Checking-Acco-1051195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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