• Report: #1048572

Complaint Review: Equinox Skincare

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  • Submitted: Sun, May 05, 2013
  • Updated: Sun, May 05, 2013

  • Reported By: Pamela — Houston Texas
Equinox Skincare
11532 Harry Hines Blvd Dallas, TX 75229 Dallas, Texas USA

Equinox Skincare Ordered a free trial and was charged full price and then Equinox sent another parcel and charged me full price again without my authorization. I was to pay shipping and handling only for the trial. Dallas Texas

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I ordered a trial supply of skincare product from Equinox over the internet. I was to be charged approx. $5 for shipping and handling. I received the product but with no confirmation via e mail that they had even received my order. When I checked my credit card acct I had been charged $99 for the trial. Yesterday I received another parcel from them with another supply that I never ordered. Again, I checked my credit card acct to find I was charged $101 for this supply. I have not been able to reach them and will have to contact my bank to seek assistance from them.


This report was posted on Ripoff Report on 05/05/2013 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox-Skincare/Dallas-Texas-75229/Equinox-Skincare-Ordered-a-free-trial-and-was-charged-full-price-and-then-Equinox-sent-a-1048572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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