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Report: #1144533

Complaint Review: Equinox US - Internet

  • Submitted:
  • Updated:
  • Reported By: Susan — Honolulu Hawaii
  • Author Not Confirmed What's this?
  • Why?
  • Equinox US Internet USA

Equinox US Equinox Day & Night Serum offer to return for just the cost of shipping is not true! They charge a hefty restocking fee. Internet

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I'm not stupid.  I can smell bulls**t from a mile away.  These people were so blatant about this offer that I believed they could not be lying.  The offer was to try a fourteen day supply of the product at no charge.  I only had to pay the shipping.

 

Fact is, they were lying.  They took $103 from my bank before the package arrived.  When I called, they gave me a runaround, saying I didn't return the product, which was not part of the deal.  They said they did not provide samples. 

 

I had to get in their face to get a partial refund.  I told them I would use a payphone to call their 800 number over and over again.  Each call would cost them 50 cents - or whatever the price of a payphone call is.  The charge would be added to their phone bill.  I ended up losing around $45.

 

The people I spoke with were not in the USA.  I would say they were Middle Eastern.  Definitely not Christian.

This report was posted on Ripoff Report on 05/06/2014 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/equinox-us/internet/equinox-us-equinox-day-amp-night-serum-offer-to-return-for-just-the-cost-of-shipping-is-1144533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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