- Report: #1060462
Report - Rebuttal - Arbitrate
Complaint Review: Equinox
Equinox11532 HARRY HINES BLVD #320 Dallas, Texas USA
Equinox deceptive, charging my card under four different names Dallas Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
A pop up got my attention one day as I was going through my email. "Equinox" amazing skin care for only $4.95. You had to click the "agree to terms and conditions" to proceed which I did but failed to actually click the icon to READ the terms and conditions. That was on me. I learned a valuable lesson!
My problem is that when I realized I had signed up for auto delivery I called the numbers on my credit card statement. (There was absolutely NO paperwork in the shipment boxes). I had ordered (for a remarkably low price) an additional skin product. The names on my card at first were 'Equinox" and Sheridanjuicybluffdaleut. Then as I checked my statement online there is "Instant Facelift", Skinbeauties and Healthyskin!
I did get a refund on the products (my auto ship) but had to pay a 'restocking fee' plus the cost of mailing these unused products back. When I got the original 'shipment' at the remarkably low prices one was EQUINOX and the other products were labeled RVTL'.
It is such a cluster and since I did agree to the terms I cannot file a duspute on my credit card.
i will end up paying a good deal of money and taking this as a 'life lesson' but I want others to be aware of this company that from every angle appears disreputable. They bank on people like me and know that they will make money even when 'refunding'.
I am unimpresseed with the products as well!
So far this mistake has cost me over two hundred dollars.
This report was posted on Ripoff Report on 06/19/2013 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox/Dallas-Texas-75229/Equinox-deceptive-charging-my-card-under-four-different-names-Dallas-Texas-1060462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.