- Report: #1049964
Report - Rebuttal - Arbitrate
Complaint Review: Equinox
Equinox1285 Baring Blvd. #297 Sparks, Nevada USA
Equinox Advertising not clear as to what you are getting and how much it will really cost you! Sparks Nevada
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Answered ad to recieive two very small containers of face serum for $4.95 each for shipping costs. i received the serum and a few days after my bank account was charged for over $100! When I called to question the charges, I was told I did not read the fine print and they have permission to charge my account for the product. I tried to explain the advertisment does not mention and additional fee and the man snickered n said I just did not read all the fine print! I asked for a refund, to no avail. He would not even address a refund! I issued him a request to not send any further product and not to remove further funds from my account. I am a retired senior citizen (70 yrs.) and cannot afford to have this money lost because of their unethical advertising and business practices. I ordered because it was a trial product. English is not this man's first language and he was not interested in anything I had to say. I would ask for a refund of $120.00 and hope they do not make any further withdrawals on my account.
This report was posted on Ripoff Report on 05/10/2013 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox/Sparks-Nevada-89434/Equinox-Advertising-not-clear-as-to-what-you-are-getting-and-how-much-it-will-really-cos-1049964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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