- Report: #1093791
Report - Rebuttal - Arbitrate
Complaint Review: equinox
equinox1285 baring blvd sparks, Nevada USA
equinox I ordered what I believed to be a trail package of this product . I was only supposed to pay $ 4.95 for the shipping and handling. when i reviewed my account I found out I had been charged $99.00. I just recently received another order from them. When I reviewed my account it showed I had been charged again . There was a phone number with that charge , as there wasn't one with the previous order , so I called it and was able to redemn $79.00 of the $105.00. sparks Nevada
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They gave me what I guess is my account number to include on the package for return. I informed them to take my name and all my information out of there system and will monitor to be sure it gets posted back to my account and that no other charges be taken from my account. I am at this point very upset that you can't trust what you purchase online. I understand that I'm not the only one this has happened to but these people or groups should not be allowed to take advantage of people the way that they do. Here is the phone # 1-877-316-1866 for those of you that have had the same thing happen to you with EQUINOX. Hope this helps you !!
I recently found out about the way in which the group that is selling EQINOX have done bussiness. I'm am outraged and in awe that groups or company's can do this. After ordering what I thought was going to be a trial smple of this product , for $4.95 , $99.00 was deducted from my account. I had no way of contacting anyone regarding this to clear it up. One month later I received a second order this one costing me $105.00. This time the deduction included a phone number. I contacted them and after I ship the EQUINOX product back to them then I will be reimbused $79.00. It is very upseting to me that these groups can conduct bussiness like this and get away with it . This is improper and immoral . I will no longer purchase anything online unless guidelines are set that make groups like this accountable and protect the consumer !!! Here is the number that I called for those of you in the same situation ; 1-877-316-1866. 'Good Luck "
This report was posted on Ripoff Report on 10/22/2013 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/equinox/sparks-Nevada-89434/equinox-I-ordered-what-I-believed-to-be-a-trail-package-of-this-product-I-was-only-supp-1093791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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