• Report: #739146

Complaint Review: EquityBuild and EquityBuild Finance | Ripoff Report Verified™ ..businesses you can trust. Commitment to customer satisfaction. 12 month rent, maintenance, no loss, and a payment stream guarantee. • EquityBuild and EquityBuild Finance are 100% committed to achieving clients wealth building objectives with more than a century of experience in real estate investment.

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  • Submitted: Fri, June 10, 2011
  • Updated: Fri, May 24, 2013

  • Reported By: ebvictim — chicago Illinois United States of America
EquityBuild, Inc
1083 N COLLIER BLVD #132 Marco Island, Florida United States of America

EquityBuild - EquityBuild Finance REVIEW: EquityBuild Finance clients feel confident when doing business with EquityBuild and EquityBuild Finance. EquityBuild - EquityBuild Finance commitment to client satisfaction, exceptional client experiences & success. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business. Marco Island, FL, Nationwide
*UPDATE: EquityBuild and EquityBuild Finance recognized by Ripoff Report Verified™ as a Safe business service.

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Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to EquityBuild and EquityBuild Finance for its commitment to excellence in customer service.

Ripoff Report’s discussions with EquityBuild and EquityBuild Finance have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns.EquityBuild and EquityBuild Finance listens carefully to client concerns and sees them as an opportunity for continuous improvement to ensure investment outcomes are always the best they can be.
EquityBuild is Rip-off Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

The information provided in this report is based on comments made Shaun Cohen and his staff during an on-site inspection held by a third party verification company with no biases toward the Equity Build.

Equity Build is a complete turnkey real estate investment company that helps investors identify and purchase distressed properties to turn them into profitable investments. The company states that they have no real competitors in the industry because no one provides the full spectrum of services they provide to clients. Through their ownership’s philosophy’s, they feel they are set apart because they work to build relationships with investors and meet with them face to face. Additionally, they have developed intelligent systems through their turnkey products.

To acquire potential customers, Equity Build attracts leads through internet marketing campaigns. The company contacts potential leads 6 times within 9 days to initiate contact and sends them a welcome email. Once contact is established, the company classifies potential leads to discover if they are interested, qualified or uninterested in the company’s products. If contact is not made with the lead, they are put into a nurturing system to introduce them to different aspects of the company. The company states, “Every client wants to be a part of Equity Build, we do not perform cold calls. We take our products and form it to fit the customer. We seek to understand the customer first and then inform them of products available to them second.”

Internally, Equity Build has had more sales then they have the ability to handle. To remedy this, the company is looking to hire a Sale Manager who would be in charge of communication. Equity Build’s Vice President, Shaun Cohen stated, “We do not normally have complaints because we operate with transparency and can see issues that might come up.” He went on to explain that real estate is not always what it seems and if things do not go well, the company will always rectify it; even if that means losing profit. The company recognizes that there is no such thing as a perfect company, but they have never had a formal complaint. Equity Build feels it is their job to manage expectations and to ensure the client understands the company is going to finish what they start to their satisfaction. An example of this was in 2008 at the collapse of the real estate market. The company advised a client to purchase a distressed property that was subject to appraisal prior to renovation at approximately $170,000. The work took 2-3 months to complete and the client needed to own the property for at least 6 months in order to qualify for the opportunity to refinance. During the course of the 6 months of ownership, the housing market dropped and forced 8 homes on the same street into foreclosure. This caused the value of the property to drop to $30,000-$40,000 after the client had already invested $130,000 into the property. To solve the issue, Equity Build took over ownership of the property and the note.

Furthermore, the company explained that they do not have any real complaints filed against them. Cohen stated, “The complaint on Ripoff Report is not a legitimate complaint because it was in regards to someone they sued. The deal referenced did not go the way it should have and Equity Build continued to make proper payments. No one lost money. We consider this to be a legacy project because it predates our current systems in place. It comes down to the people that you do business with must have the same integrity. Now, all legal systems are in place to avoid this from happening again.”

Equity Build feels that Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program is a kin to the Better Business Bureau as they have to be accredited to be worthy of their stamp of approval. They feel it is necessary to go through Ripoff Report’s due diligence because people trust them and it gives prospective clients a peace of mind. The company tries to “do whatever it takes” to make the client happy, but in order to encounter change, you have to do something wrong in the first place. The company has tripled their output and with that, the feel there is a greater responsibility to their clients. Cohen states, “We make changes every day, whether that is in working with new lawyers to develop contracts or new systems due to growth. We make financial commitments to implement solutions.” An example of this was when the company transitioned from hiring general contractors that bid on jobs to project managers that work directly with subcontractors. The company felt that they had a higher level of control when working this way because if they needed to hire more or different subcontractors to keep within deadline, they had the flexibility to implement solutions.

Shaun Cohen stated, “Equity Build has a strong moral background with a spiritual mission. I sit down with all employees and make sure they understand that and execute it properly. We try to help as many people as we can to become independently wealthy. The more money you have, the more you can save, the more you can consume, the more you can donate, and the world becomes better. I use my business as a means to turn around the economy in some way. Everyone at Equity Build recognizes that and it becomes their ambition.”

Take a look at EquityBuild and EquityBuild Finance videos:

Full length: http://www.youtube.com/watch?v=pa5uXYrHhgU&feature=youtu.be

Here it is split in 6 videos yet played in order: http://www.youtube.com/watch?v=qAmY-orzxv8&list=PLp4AiVz6yvOxpc2jfkFuaKReZead3KGd7

EquityBuild and EquityBuild Finance's principal, Mr Jerry Cohen, has informed is that his business philosophy amounts to total dedication to leveraging every detail for his client's benefit and never resting on yesterday's knowledge. As a successful businessman, Mr. Cohen feels it is critical to listen to his clients and respond properly. By always putting his customers first, Mr. Cohen expects to maintain EquityBuild and EquityBuild Finance as successful enterprises both now and for many years to come.

Another top executive of the company told us that Mr. Cohen's personal business philosophy is based on the premise that "strives to treat it's client's investment capital with reverence”. EquityBuild and EquityBuild Finance's mission statement says it all: "We commit ourselves to total dedication to achieving our customer's investment objectives" Some of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: “EquityBuild and EquityBuild Finance (and Mr. Cohen) truly communicate all aspects of their system in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises."

EquityBuild / Statements from the owner.

Our client's have worked hard to accumulate some capital. We take our responsibility to understand them and their objectives and to tirelessly work to deliver the results they seek as a solemn duty. Call us for a free, no obligation consultation and see why our dedication to fully understanding you and your investment objectives and delivering the results you want with complete respect for your personal risk tolerance make us the best option for wealth and passive income building. Experience the advantages of our total dedication and the more than a century of experience of our management team."

EquityBuild and EquityBuild Finance takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "EquityBuild and EquityBuild Finance provide a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Jerry is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that EquityBuild and EquityBuild Finance's is dedicated to its pledge to total commitment to delighting it's clients and employees.

STATED IMPROVEMENTS FROM YOUR COMPANY NAME.

EquityBuild and EquityBuild Finance recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s Investigation EquityBuild and EquityBuild Finance have made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our investigation, which included discussions with Mr. Cohen and many of his past and current associates, Ripoff Report is convinced that EquityBuild and EquityBuild Finance are committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer …

EquityBuild Real-Estate Investing MAF Video Full Length Video. ....

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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EquityBuild, Inc Jerry Cohen these guys sell you junks and rip you off every penny Marco Island, Florida

These guys from Florida who know nothing about Real estate in Chicago, try to sell you junks in south side chicago. First start off saying this is in good area and that is in good area, giving you an inaccurate CMA to push you into a transaction. a CMA comes from them can state a property worths $400k but the bank appraises it for $130k which make it look like a steal at the beginning but you will figure out later on. plus they are all in bad areas or right at the border and they claim those are in good area. further more, they claim their business structure is not to flip the property for huge profit but they sell you a property for $150k while they get it for $30k, they never own the property before the close, I am not sure it is legal but they basically do double closing without proper documents.

They have rehab escrow which charge you for tens of thousands dollar and didn't do a job that worth more than 5k. it is totally inhabitable. so they make money both flipping a junk to you and rip you off from the rehab. it sounds like they are professional, but they are not, just father and son scams.

there are already a few victims who are stuck with their properties and not able to refinance from a traditional banks. they provide hard money loan which is 13% and they make money here and there. I backed off a couple properties after knowing their business practice and they withhold my money and not willing to give it back to me, $150k+???? does it sound right to you?? it is a scam!

do you want to be the next victim? my bad experience is a gain to you. think 10 times before you go with these guys. stay away! poor management and they never disclose what they spent on rehab, so you know how it goes.

This report was posted on Ripoff Report on 06/10/2011 09:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/equitybuild-Inc-equityBuild-finance-llc-real-estate-investment-profitable-cash-flow-positive-propert-739146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Author of original report

well, can you explain more to the potential investors why there is a lawsuit and what you have provided to the investors?

AUTHOR: ebvictim - (United States of America)

yeah right, there has been a lawsuit with person A suing person B while A is withholding B's assets that does not belong to A. is it legitimate in any planet? why not explaining the whole story in front public? why not disclosing rehab spending to your clients and claimed that is proprietary? why not willing to give out property's manager info while a Florida man trying to manage Illinois properties?
what is proprietary on rehab work? special ways to make the wall cracks and leave it like that? using dirt cheap used carpet? I leave this to a logical person to answer. Being a claimant does not make you look better if the claim is foolish and invalid.

well, I am reporting the truth and think about it who is making the money? not me, I am losing big on this, why I have to report that? I really have no time to just write this up report and screw around. all I want to do is to inform potential investors what my experience is and do your research. EquityBuild and Hard Money Company LLC?? I would think twice, just my opinion. nothing is free and if you want to learn your lesson, good luck, but I have paid the tuition for you. There are a few more victims.

When you call the 800 numbers and want to talk to Cohen personally, ask:
-why their hard money loan lending default? is it because the CMA they gave out are inaccurate which is too high that make the borrower hard to refinance?
- why it is difficult to refinance the properties purchased through them?
- why you try to keep people's money that does not belong to you!?
- why you claimed it is not the model of your company to flip the property in huge profit but only administrative charge is added but instead you are flipping properties 3 times higher than you purchased?


after all, guys, GOOD LUCK!!
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#2 REBUTTAL Owner of company

Company response to this posting

AUTHOR: EBpres - (United States of America)

The person who posted this is reacting to being named a DEFENDANT in a lawsuit filed by us. In other words, we sued him and his answer is this posting since he has no legitimate defense for his behavior. Because of the ongoing legal case, I am not at liberty to provide more detail in a public forum. For more detail, feel free to call me at 800-261-0648.

Jerry
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