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Report: #1184236

Complaint Review: espchat.com - Internet

  • Submitted:
  • Updated:
  • Reported By: JoAnn — Sayville New York
  • Author Confirmed What's this?
  • Why?
  • espchat.com Internet USA

espchat.com Mila Did not resond to 4 emails requesting a refund nor did they refund my mioney Internet

*Author of original report: Finally received refund

*UPDATE Employee: Refund Processed

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I purchased this service through an e-mail on 10/12/14 and immediately started receiving emails asking me to upgrade the service for an additional fee. I quickly realized this company was about making money and not a legitimate organization so on 10/13/14, I asked for a refund and cancellation of the service. I stopped receiving any additional emails but my request was never acknowedged and the money was not refunded despite their terms claiming that a complete and immediate refund would be issued on request within the first 30 days. I then sent 3 additional emails to all the addresses I coud find for them and still have not received a response or a refund. These people are scam artists just looking to rip people off. Avoid them like the plague!

This report was posted on Ripoff Report on 10/21/2014 10:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/espchatcom/internet/espchatcom-mila-did-not-resond-to-4-emails-requesting-a-refund-nor-did-they-refund-my-mi-1184236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Finally received refund

AUTHOR: Kandlwoman - ()

POSTED: Tuesday, October 28, 2014

As a follow up to my report, I have finally received a refund from espchat as per my request. It took entirely too long and no one bothered to respond to my emails but at least I finally got my money back.

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#1 UPDATE Employee

Refund Processed

AUTHOR: ESPChat - ()

POSTED: Tuesday, October 28, 2014

Dear Joann,

 

We received your email and are processing your refund for you today.  You will receive an email confirmation from support@espchat.com.  For immediate assistance, you can always call our customer service at: 1-877-668-0781 Mon-Fri 8AM to 4:30PM EST.

 

Sincerely,

ESPChat Customer Care

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