• Report: #958019

Complaint Review: esurance

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  • Submitted: Sun, October 21, 2012
  • Updated: Sun, October 21, 2012

  • Reported By: DRWTN — Nashville Tennessee United States of America
esurance
Internet United States of America

esurance BAIT and SWITCH SCAMMERS , Internet

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Esurance is a bait and switch SCAM!  I went online for a quote on September 24th for $79.5.  After I got my quote, I called to pay on September 25th.  Sure the agent looked at my quote, we made a few adjustments and settled on $81.80/month.  I didn't want my plan to start until October 20th, which wasn't a problem, and I was told I got a discount for planning ahead.  This morning, I get an email saying that my payment was declined and I had to contact Esurance and have a new plan set up.  There is no way the transaction could have been legitimately declined, so I call.  The agent quotes me $89.80 a month and I'm told it's because there was a statewide increase.  Then I get the supervisor on the phone, she tells me the increase is because they are writing the plan today and I lost the "plan ahead" discount I previously had.  I told her they had to have entered my debit card info wrong but since I had already cancelled my other insurance I take it.  Again she tells me the card is declined.  So, I call GEICO, reinstate my old plan and guess what...CARD ACCEPTED.  ESURANCE IS A SCAM!!!!!!

This report was posted on Ripoff Report on 10/21/2012 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/esurance/internet/esurance-BAIT-and-SWITCH-SCAMMERS-Internet-958019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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