• Report: #916047

Complaint Review: etourandtravel.com

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  • Submitted: Mon, July 23, 2012
  • Updated: Wed, August 15, 2012

  • Reported By: dvasquez — Lake Worth Florida United States of America
etourandtravel.com
3626 Quadrangle Boulevard Orlando, Florida United States of America

etourandtravel.com UNPROFESSIONAL-SCAMMER Orlando, Florida

*UPDATE Employee: BBB

*Author of original report: F Rating Company

*UPDATE Employee: Rates

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I was speaking with a young lady who attempted to sell me on a vaca to Orlando. The hotels they offer you can probably get for less than $50 per night. Plus a $100 credit towards a theme park but only on their discounted rate She was unable to provide that
rate. She also said you had to take some type of SALES TOUR. She then put her sales manager who was a complete arrogant a hole and pushy. He became inpatient and rude because I wasn't willing to give him my credit card for a possible SCAM. He began telling me that I was rude because I didn't want to spend the time on the phone with him before I did my research. He called me a liar afterI told him, I was at work and wasn't able to spend more time discussing this.

Typical COLD CALLING CALL CENTER that will tell you want you want to hear to rip you off.  

www.etourandtravel.com

promo code was 149promo

This report was posted on Ripoff Report on 07/23/2012 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/etourandtravelcom/Orlando-Florida-32817/etourandtravelcom-UNPROFESSIONAL-SCAMMER-Orlando-Florida-916047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

BBB

AUTHOR: Bizzy - (United States of America)

First off the BBB is a joke anyways CNBC did a special on the new about their "agency." Basically they take payoffs from "reputable" companies so that they give them better ratings on their site. Regardless if you read in Customer Complaint summery on the ETour page on BBB it says over 430 complaints CLOSED in the last 3 years. Do you know what closed means? Whether your a sucker or intelligent person is not the reason why this business is still around. They sell a quality vacation to all those that travel if you buy it and don't use it, that is no one's fault but your own. If you dont like the timeshares you dont have to buy it, but if you wanna save the money you have to go on the tours its really quite simple it is all in the paperwork in black and white. Whether you feel ripped off or not doesn't negate the fact that you  were sold something that you have the right to use within the time period. Scams are things when people straight up steal your money and give you nothing in return, which is usually punishable by law. If you were unhappy with the product then I am sorry to hear that most people that actually tour with us are quite satisfied by the end of their vacation and feel that they have saved. 

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#2 Author of original report

F Rating Company

AUTHOR: dvasquez - (United States of America)

I love how you said only 6 complaints were not resolved. There were/are over 400 complaints against your company. Extremely unprofessional sales managers, you can hear people in the back ground cheer that they just ripped someone off. There are a lot of suckers out there, which is the only reason you're still in business. 
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#3 UPDATE Employee

Rates

AUTHOR: Bizzy - (United States of America)

Some of the hotels they set you up in for instance is the Double tree in Orlando, FL. Goodluck finding a room there for 50 dollars a night lol, and that isn't even their condos. This company is not a scam they sell a highly discounted vacation package for the price of you going on time share tours. They have been in business since 1995 without changing names. On BBB currently only 6 issues have not been resolved. You will not be able to beat their rates on your own especially when it comes to the rental car. The reason they have bad reviews is because people are always unhappy about ANY timeshare business and the ones that are satisfied dont write about it. If you dont want to buy just go through the tour and tell them you are not interested and you save hundreds of dollars on an otherwise expensive vacation. If you dont wanna go on the tour just go off and book your own hotels at full rates and you compare it yourself and tell me what is the better deal. You get what you pay for a vacation for up to 12 months that you can go on and the attraction tickets are the same exact price you would get if you went to the gate. The vouchers are 100 off the price of a normal admission for 2 adults. So take that out of whatever it is you would need. Its pretty straight up how things work but if you are not into discounts or highly reduced rates please feel free to go buy it yourself and tell us all what you spent.
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