- Report: #1134868
Report - Rebuttal - Arbitrate
Complaint Review: Euro Med Spa
Euro Med Spa4490 Pleasant Ave Norfolk, Virginia USA
EURO-MED MANAGEMENT SERVICES, LLC (Euro Med Spa) (AnnMarie Ridgle) I paid for 2 packages of treatments, each to include 6 treatments, and now the business is shut down. I have not received all my treatments and they won't give me my money back. The owner AnnMarie Ridgle will not return my calls and the other owner Dawn H. states that she can't do my treatments without charging me a fee, which I already paid for. Now I'm out of $330 for treatment I did not receive! Norfolk Virginia
*UPDATE EX-employee responds: Another ex-employee of Ann/Euro Med
*UPDATE EX-employee responds: Euro Med Spa Boutique, Norfolk, Virginia
*UPDATE EX-employee responds: Dawn H was never an owner only an employee
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At this med spa I paid for services. I bought 2 packages that included 6 treatments each. One package cost $224 and the second package cost $265. I received 3 treatments out of the 1st package and 1 treatment out of the second package. Now the business is "closed" or "relocating." The owner called me at 7pm the night before my appointment for my next treatment and informed me that the business was closed for the week and that she had to reschedule my appointment. I called her back the next morning and she stated to me "I have to check with Dawn, I'll call you right back." She never called me back, a week later I called Ann Ridgle again and her voice mail was full, also the business office voicemail was full. So I then texted her and she told me to call Dawn and gave me her number. When I called Dawn, Dawn stated that Ann did not pay the rent and they got evicted. Dawn said she never got any money from Ann and that she could do my treatments but would have to recharge me. [continued below]....
So they are basically giving me the run around, Ann will not answer the phone or return my calls. Dawn says sorry I have to recharge you. What about the money I already paid for the treatments? So I'm out of about $500. I want a refund. I contacted my credit card company but they say it's been too long since I bought the treatment. The treatments are to be 8 weeks apart, so yes it was a few months ago when I bought the package deal but did not receive everything promised to me.
Do NOT deal with this company at all or AnnMarie Ridgle.
This report was posted on Ripoff Report on 03/30/2014 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Euro-Med-Spa/Norfolk-Virginia-23518/EURO-MED-MANAGEMENT-SERVICES-LLC-Euro-Med-Spa-AnnMarie-Ridgle-I-paid-for-2-packages-1134868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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