• Report: #1066054

Complaint Review: European Auto Expo

  • Submitted: Wed, July 10, 2013
  • Updated: Wed, July 10, 2013

  • Reported By: JimD — Scarsdale New York
European Auto Expo
409 Highway 46 E, Little Ferry NJ Lodi, New Jersey USA

European Auto Expo European Auto Deals These guys take sleazy to a new low… Little Ferry New Jersey

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I saw their ad on cars.com and e-mailed them to a prompt return call.  I told them how much I was looking to pay for the vehicle and after checking with the manager was told they could agree to the price as long as I put $3,000 down and financed through them.  This worked for me but having been burned by used car people before I wanted assurances that the rate was acceptable so gave my info online and was assured the best rate (which wasn’t surprising as I have great credit).  Still a bit nervous, I decided to Google them…bad reviews on Yelp (1.5 stars) and 1 star on njbusinessfinder…but with not many reviews on either so I looked at Cars.com and they had mostly good reviews so I decided to give them the benefit of the doubt…big – BIG mistake. 

When I arrived they were cleaning and waxing my car…I was impressed…then I looked inside and saw the interior did not match the description of the car I wanted.   The salesperson acted surprised and incredulous so I checked the VIN (I had brought the carfax with me)…no definitely not the same car though it was the same year and approximate mileage.  It was the old bait & switch.  Oh but they would give me the same price…yada yada yada…I should have left then but not being married to the interior I decided to test drive and move ahead.

Forward to credit terms…turns out  I actually hadn’t been approved but they can sort everything out except they couldn’t give me the lowest rate because of the year of the car…just .3% higher…ok I’m a dufus for staying around this long but I wanted to drive away in my new set of wheels…then he tells me how much the payment will be.  So I pull out my smartphone and Google Car Finance Calculator and find that the monthly amount I should pay is $60 per month less.  I ask the sleaze what the deal is and he starts to go through the calculation with the car price $3,000 higher.  What??? To which he shows me his website which says that there is an extra charge of $2995 per vehicle.  Wasn’t that explained to me…NO!  It was not…$3,000 down is a down payment.  I got up and left never to have back the several hours I spent driving out and dealing with these lies.  DO YOURSELF A FAVOR AND STAY AWAY!

This report was posted on Ripoff Report on 07/10/2013 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/European-Auto-Expo/Lodi-New-Jersey-07644/European-Auto-Expo-European-Auto-Deals-These-guys-take-sleazy-to-a-new-low-Little-Ferr-1066054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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