- Report: #889755
Report - Rebuttal - Arbitrate
Complaint Review: Everest Moving And Storage Co.
Everest Moving And Storage Co.Internet, Florida United States of America
Everest Moving And Storage Co. Eli-(driver) Moved my money but not all of my belongings!!! Internet, Florida
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In Georgia, they didn't arrive on the day that they were supposed to arrive. On the day that they did arrive, they told us they would arrive between 12noon and 2pm. They didn't show up until around 9pm that night. After getting there, they refused to bring our stuff inside the house due to stairs fees, and unloaded it in the parking lot. This was very upsetting for me since they were informed about apartment being 2 flights up. It's actually typed in on the quote that they gave us so the stairs fee should have been paid already. My family had to carry the stuff inside ourselves (which defeats the purpose of hiring movers in the first place).
Since they didn't bring anything inside the house, that means that they didn't set anything up. They didn't arrange any furniture. No assembly. No nothing. The office wasn't much help. They continued to talk to the driver but nothing changed.
Days later, after getting everything situated in the house ourselves, we started to notice that things were missing such as boxes, clothing and jewelry. we contacted the main number to complain about this. We were told that everything was brought to us and that no other deliveries were mixed with ours, so our stuff couldn't have been delivered to the wrong location. So as we continued to ask about a solution to our problem of missing items, the woman said she would contact the delivery that was made just prior to ours to see if they got our stuff by mistake. (A delivery that didn't even exist 5 minutes prior). They stated they would contact the other people and call us back to let us know the outcome. We haven't heard from them since!!!
This report was posted on Ripoff Report on 05/29/2012 06:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Everest-Moving-And-Storage-Co/Internet-Florida-/Everest-Moving-And-Storage-Co-Eli-driver-Moved-my-money-but-not-all-of-my-belongings-889755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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