• Report: #273842

Complaint Review: EverHome Mortgage Co.

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  • Submitted: Tue, September 11, 2007
  • Updated: Wed, May 21, 2008

  • Reported By:Highland Springs Virginia
EverHome Mortgage Co.
8100 Nations Way Jacksonville, Florida U.S.A.

EverHome Mortgage Co. Mishandling of monthlly mortgage payments, just bought out from Netbank Jacksonville Florida

*UPDATE EX-employee responds: Talk to John and Angelo

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EverHome Mortgage was bought out by Netbank in July 2007,( my previous mortgage co.) and has misapplied my mortgage payments showing my mortgage payments are 3 months in arrears when it is not. I have sent them proof of all payments via bank statements and they insist it is under investigation and this is only I after I called them.They have not responded to me in writing at all.

To add insult to injury, EverHome his reporting this to the credit bureaus. From what I have heard about EverHome they are bad news. Any suggestions I can consider short of a lawsuit under the Real Estate Settlement Act. I am not optimistic this will be rectified any time soon.

Gbhrh
Highland Springs, Virginia
U.S.A.

This report was posted on Ripoff Report on 09/11/2007 08:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/EverHome-Mortgage-Co/Jacksonville-Florida-32256/EverHome-Mortgage-Co-Mishandling-of-monthlly-mortgage-payments-just-bought-out-from-Netb-273842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Talk to John and Angelo

AUTHOR: Awteltelaw - (U.S.A.)

Angelo Esposito is the Sr. Manager over this Acquisition. He can be reached at angelo.esposito@everhomemortgage.com. He is not very knowledgable of the process so you probably will not get very far. John Gronert is his cohort. Again he never worked in acquisitions prior to coming to Everhome. He can be reached at john.gronert@everhomemortgage.com. Johns wife Alice is over customer service (Now you may get an idea of how Everhome works) She can be reached at alice.gronert@everhomemortgage.com
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